How does it work ?

Frequently asked questions


How to take a picture ?

How to send your item ?

You will see below all our advice for taking better pictures of your items and making more sales. Better pictures guarantee better realized prices for sellers.

1. Use professional lights

Use professional lights for your items. Ordinary lamps or flashbulbs may darken the image or reduce the true colours of the item, resulting in an unattractive picture.

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photo pièce

2. Photograph only the item that you want to sell

Additional items in the picture may distract potential buyers from your item or cause confusion (e.g. that it is included). Any item not related from what you want to sell should be removed from the picture.

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photo pièce

3. Use a neutral background

A neutral background helps the buyer focus on the item - consider using a white background.

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photo pièce

4. Take pictures of both sides

Buyers always want to know as many details as possible. You should always include images of both the obverse and the reverse of your coin. If an item has a more special detail that you would like to highlight, you are encouraged to take extra pictures.

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photo pièce

5. Take pictures one by one

If you want to sell a collection, take separate pictures of each item of the collection. Buyers are interested in seeing every detail of the items they want to buy. Taking one picture of the whole collection reduces the chance of reaching potential buyers.

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photo pièce

6. Show the condition of the item clearly

Any scratches or signs of damage must be mentioned in the description, and presented in the pictures clearly and accurately - this increases the transparency of the item’s condition and creates trust between the buyer and the seller.

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photo pièce

7. Hold your camera carefully

A digital or professional camera is much better than a smartphone camera when taking photos of your coins.

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photo pièce

8. Your best shot is your selling card

The first picture of the series that you present will be shown as the main picture for the buyer. Make sure to show the item at its best in order to attract the buyers attention.

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photo pièce

9. Include everything

If your item (e.g. your coin) has an additional box or a certificate, make sure to add at least one image showing everything included in the sale.

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photo pièce

10. Avoid selfies or showing other parts of your body

Buyers are interested in your item the most - avoid reflective surfaces and make sure your body is not visible in the background.

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photo pièce

11. Present all the details

Buyers pay very close attention to every detail of the item, so try to zoom in as much as possible whilst maintaining the quality of the picture.

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photo pièce

You will see below all our advices to make better parcels for your items and get better sales.

Well packed parcels guarantee a better customer satisfaction.

1. Look for good quality packaging

Identify the type of packaging you need for your parcel. Coins, banknotes, medals or decorations may require different types of packaging. Good quality packaging is critical for protecting your parcel during transit.

Coins

photo aide à l'envoi de colis
photo aide à l'envoi de colis

Banknotes

photo aide à l'envoi de colis
photo aide à l'envoi de colis

Medals

photo aide à l'envoi de colis
photo aide à l'envoi de colis

Decorations

photo aide à l'envoi de colis
photo aide à l'envoi de colis

2. Pay attention to the material

For good quality packaging always use high quality envelopes or boxes for parcels. For fragile items, double-walled or tri-walled constructions are recommended. Avoid reusing old envelopes or boxes as they may have lost some of their rigidity.

photo aide à l'envoi de colis
photo aide à l'envoi de colis

3. Strength is important

Refer to the envelope or box specifications to select suitable packaging for the weight of your shipment.

photo aide à l'envoi de colis
photo aide à l'envoi de colis

4. Size matters

Under-filled envelopes may collapse and overfilled envelopes may burst. Prevent this by choosing an envelope of the right size for the content being shipped.

photo aide à l'envoi de colis
photo aide à l'envoi de colis

5. Leave no empty space

It is important to fill all the space within the envelope or box to prevent the contents from moving during transit as this can cause damage to both the contents and the envelope. Use appropriate internal packaging materials such as foam sheeting, air bags, foam peanuts to protect the item.

photo aide à l'envoi de colis
photo aide à l'envoi de colis

6. Protect with good tape

Both the adhesive tape you choose and how you seal the package make a big difference in protecting the contents from being exposed or damaged during transit. For bigger packages, use good quality tape.

photo aide à l'envoi de colis
photo aide à l'envoi de colis

7. Separate items in a combined shipping

When shipping multiple items in a single package, always wrap each item individually and separate them with corrugated inserts or other divider materials as appropriate.

photo aide à l'envoi de colis
photo aide à l'envoi de colis

8. Use custom-printed envelopes

Don’t forget to write clearly your and the buyer’s address details. Make sure you don’t miss anything - name, surname, street, numbers, city, postal code, country. Provide your telephone number on the envelope.

photo aide à l'envoi de colis
photo aide à l'envoi de colis

9. Applying Shipment Label

Clearly displaying the shipment labels is important in ensuring that your shipment moves swiftly through carrier company’s network. Don’t forget you can send only registered letters trading on Millenium State.

photo aide à l'envoi de colis
photo aide à l'envoi de colis

10. Save postal check

It is very important to save postal check with tracking number until the buyer confirms about receiving an item.

photo aide à l'envoi de colis
photo aide à l'envoi de colis

11. Keep all parties informed

Providing a tracking number to the buyer and Millenium State is important to avoid any misunderstandings.

photo aide à l'envoi de colis
photo aide à l'envoi de colis